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my own website is blocked even though I exclude my ip

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Once I upgraded to Pro and did 'exclude my ip', I can't log in my own website.
I tried going to previous page, but was not working neither.

I tried to read and follow a couple of other users Q*A, but as i have no idea what FTP is.

Can you remetely handle my issue? you can use teamviewer software.

Please help me.
asked Sep 10, 2015 in WordPress IP Blocker by kevinglobal (220 points)

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1 Answer

+1 vote
 
Best answer

I apologize for the issue you have faced. Please send your teamviewer generated id/password to our email at support@lionscripts.com Along with your phone number

Edit:

The Issue found was, Kevin turned on Auto-IP Blocking Feature, where he uses dynamic IP addresses. So Re-installed the plugin worked after removing it from the "plugins" folder of your wordpress installation folder. 

So please only turn-on IP Auto-Blocking feature if you access your dashboard from a static IP else you may get blocked temporarily whenever the IP is changed.

answered Sep 10, 2015 by lionscripts (27,080 points)
selected Sep 11, 2015 by lionscripts
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