my own website is blocked even though I exclude my ip

Question

Once I upgraded to Pro and did 'exclude my ip', I can't log in my own website.
I tried going to previous page, but was not working neither.

I tried to read and follow a couple of other users Q*A, but as i have no idea what FTP is.

Can you remetely handle my issue? you can use teamviewer software.

Please help me.

Answer 1

I apologize for the issue you have faced. Please send your teamviewer generated id/password to our email at support@lionscripts.com Along with your phone number

Edit:

The Issue found was, Kevin turned on Auto-IP Blocking Feature, where he uses dynamic IP addresses. So Re-installed the plugin worked after removing it from the "plugins" folder of your wordpress installation folder. 

So please only turn-on IP Auto-Blocking feature if you access your dashboard from a static IP else you may get blocked temporarily whenever the IP is changed.