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I just blocked an mobile phone ip address but through my zendesk i still see this visitor returning how is this possible?
in WordPress IP Blocker by (120 points)

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Have you installed the WordPress IP Blocker lite version or you are blocking through some other system like Zendesk? If you are blocking via any other system than IP Blocker's, we would not be able to provide any support to that.
by (27.9k points)